SageStep Clean Privacy Policy
Introduction
At SageStep Clean, located at 383 Livonia Avenue, New York, New York, 11212, US, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our online platform and services, which aim to provide natural, herbal-based solutions for shoe cleaning and care, including herbal shoe cleaning solutions, natural deodorizers for footwear, eco-friendly shoe protection sprays, and shoe cleaning accessories.
We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Data You Provide Directly: This includes information you provide when you register for an account, make a purchase, subscribe to our newsletter, respond to a survey, or communicate with us. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Usage Data: We automatically collect information about how you access and use our online platform. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
SageStep Clean uses the collected data for various purposes:
- To provide and maintain our service, including processing transactions for our herbal shoe cleaning solutions, natural deodorizers, eco-friendly protection sprays, and accessories.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our service and offerings of premium shoe care products.
- To monitor the usage of our service.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events related to our premium shoe care line that we offer, unless you have opted not to receive such information.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), SageStep Clean's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
SageStep Clean may process your Personal Data because:
- We need to perform a contract with you (e.g., fulfilling your order for shoe care products).
- You have given us permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights.
- To comply with the law.
Retention of Data
SageStep Clean will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
SageStep Clean will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of SageStep Clean.
- To prevent or investigate possible wrongdoing in connection with the service.
- To protect the personal safety of users of the service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SageStep Clean aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where SageStep Clean relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
Service Providers
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Address: 383 Livonia Avenue, New York, New York, 11212, US